How to find a Service Sales Representative
Companies that offer services also need sales reps. These sales reps reach out to customers over the phone, via mail, social media, and even in person. The job is so fluid that they can almost fit in anywhere. You can find a service sale representative working for an internet company, a tech company, a health and fitness center, a dentist office, and so many other work environments where services are for sale.
A service sales rep must be an excellent communicator. She must be able to sell services so well that her prospects not only become customers but remain as repeat customers. It has been said that pressure turns coal to diamonds. The pressure a service sales person works under is quite immense. The job and pay from it can be dependent on how many sales were made.
Who is a Service Sales Representative?
Service sales reps simply sells services offered by her company. They reach out to prospects with the aim of making sales and hitting sales targets. A service sales rep can be an inside sales rep or an outside sales rep. Though, many work more as, Inside Sales as the internet has made it easy to reach prospects at their convenience.
A service sales rep has to be flexible. Customers are different. Due to the fact that many of the prospects in this line are from companies, the way a sales rep pitches and responds to convenience store operator would be different from the pitch or response to a Fortune 500 company executive. Thus, the sales rep must do deep research on prospects to see how the services being sold will fit in.
How to Become a Service Sales Representative
Choose an Angle
Specialization is very important in sales. You can’t sell a blender the way you would sell a data protection service. These are two different things with different uses. You should pick a field you are most knowledgeable and efficient. You can find an angle through:
- Course of study in school
- Special knowledge of a particular kind of products.
Gather Sales Skills
There are some essential sales skills that you need to be geared with. These skills are very important in turning prospects into converts and making them repeat customers. Develop yourself to acquire these skills through constant practice. These skills have proven to be classic as they never go out of relevance. Some of these skills are:
- Excellent communication skills
- Rapport building skills
- Relationship building skills
- Active listening skills and empathy
- Persistence and tenacity
- Ability to handle rejection
- Demonstration and presentation skills
- Ability to close sale at the perfect time
Even though this profession does not require a degree, employers now prefer to hire people with college degrees. A theory has it that a prior knowledge in marketing, business, psychology, economics, sociology, and public speaking is considered highly helpful by employers. So, you may want to get a degree or a GED. A high school diploma with field experience could really help.
The job of a service sales representative is just like that of an average sales rep. Sales quota has to be reached. However, the services market is one that changes easily as new upgrades are always out. Thus, the sales rep must always be on the lookout for trends and information.