Why Every Wholesale Business Should Invest In Sales Order Management
Using sales order management technology will help you tackle most of the challenges you’re facing when it comes to distributing your products. You can solve the problem of slow order processing and avoid making mistakes that usually lead to complications for your business and cause poor customer service. Sales order management technology will help you build strong relationship with you customers without spending much time and earn their trust fast.
Order management apps and software are essential components of every business in this modern age because they allow you to design an effective sales process that’s convenient for both your sales reps and your customers. Every customer can create their profile and can make changes whenever they want without the need to speak to a sales agent from your company. In this article we’ll share the top reasons why you should consider investing in some of the sales order management apps that are available in the market.
Why You Should Invest In Sales Order Management Technology
Process Orders Fast
As a wholesaler you already know how challenging it is to take orders when you’re dealing with a lot of customers especially when you have new stock and everyone is rushing to make orders. Instead of putting your customers on the queue why not provide an efficient system that allows them to order without even visiting your store or business location! Sales order management apps give your customers the freedom to order individually at their own convenience and multiple customers can process order at the same time without any fuss. This means as a wholesaler you can focus on other areas that can improve your business and provide better customer services to your buyers.
Ship order fast
Customers hate waiting for long before their order arrive, the best way to speed up the shipping process is by using order management tools and apps, your shipping department can start processing orders fast since they can receive order information immediately after the client has placed the order. With internet connection it’s almost instant, which means that you can process shipping the very same day, unlike the traditional method where you’ll have to wait for your sales reps to report order at the office before they’re verified and then shipped. Delivering your products fast will give you an edge over your competitors since you’re providing better customers service than them.
Increase Your Cash Flow
If you want to get paid quickly you should embrace modern order management technology in your sales process. When customers order using your sales app you’ll be able to receive payment quickly and that means more cash flow for your business and in turn this will help you invest in areas that can grow your business faster.
If you’re taking orders manually you’ll need a lot of sales agents that will take order from clients but with a good sales app integrated into your sales process you’ll need a few sales agents to promote your products.
And secondly if you’re taking orders manually you’ll be dealing with a lot of printed paper work, right from printing product catalog to printing out invoices and receipts. With order management apps invoices and receipts are generated electronically and are sent to customers email or can be printed right away if your agents have the right gadgets. There are lots of portable devices available that will allow your sales agents to print whatever document they want with ease.
You can only sell what you have
If you’re using traditional ways, your sales reps will end up selling products that are out of stock, sometimes they can take orders and just to get back to the office to find out that the product is out of stock and when customers are informed they’re disappointed. Sales order management apps will help your sales agents track any changes on your product catalog, not only stock availability, but also pricing and other specifications that apply to any product.
These are some of the top reasons why you should consider investing in order management technology, the benefits are endless and you’ll thank yourself later after discovering their benefits.